INNOVA SWISS - Current software versions

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Installation guide

 

After downloading you will find the following files in the ZIP file:

    • Setup.exe - this is our BQAS Program
    • PdfCreator.exe - this program provides printout of measurement results as PDF for possible distribution to your customers.
      PdfCreator becomes to installed during the installation of the BQAS software. An already installed older version of the PDF-Creator will be uninstalled first.
      Please wait until the PDFCreator installation is also completely finished. Otherwise the BQAS software cannot create PDF reports. During the installation you may get a message that a newer version of PDFCreator is available on the PDFCreator server.
      However, you can also use the version included in our software bundle, so you do not have to update PDFCreator via the Internet.

To start the installation please click 2x on Setup.exe.

FAQ

Save as PDF does not work on Windows

Our software uses the 'PDF Printer' (part of Windows 10) to generate the PDF. Windows 10 in default setting tries to manage the printer for you automatically depending on the location where you are working. This may result in no PDF being created.

Remedy
Open the Windows System Preferences and select the "Printers" option under "Devices". You need to disable the "Let Windows manage my default printer" setting.

Anti-virus tool warns about virus

During the software development we tested our software with the latest antivirus programs available at the time of development (Avira, AVG, Clamwin, McAfee, Norton).
As time has shown, there may be some other antivirus tools on the market that warn users about a virus in our software (since this tool claims to detect a known virus pattern).

In all cases, it is not a virus, but a "false positive" pattern in the file that causes the warning.
This means that the antivirus tool warns about a file in our software that seems suspicious - even if it is definitely not a virus.

If you are affected, please first of all update your antivirus tool to the latest version - including the latest antivirus database!

If you continue to receive a warning, please contact us with the following information:

  • Your operating system (incl. version)
  • Your antivirus tool (also incl. version of the tool and date of the latest virus database)
  • If possible, send us a screenshot of the warning where we can see which file and path is affected.

We will then try to find out exactly what pattern forced the antivirus tool to display a false positive.

We will solve this problem as soon as possible and release an updated version of our software, which you can download from this website.

As a short-term solution, we recommend that you mark the file that was pointed out to you by the antivirus as safe in the antivirus tool. Alternatively, you can choose another antivirus tool. (There are many free tools on the market!).

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